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Training staff on machines through virtual reality

For example, the distribution industry has a high percentage of so-called ‘temporary workers’, it is about 11% to 18% of all workers. Technology of virtual reality can speed up the hiring time of these workers guiding them throughtheir first shift, which requires less time training these employees.It is clear that, thanks toVR technologies, the time needed to train staff is reduced, less requirements are placed on the knowledge and experience of employees and as a result, employees also perform more efficiently.

Standard effectivity of training

30 %

VS


Effectivity of training using VR

93 %

In recent years, the Czechia has struggled with a very low unemployment rate. Today, it is completely impossible to find quality worker in certain industry, a lot of companies are using workers from abroad, who aren’t qualified in the field and alsodo not understand perfectly the Czech language.

 

Thanks to virtual reality, it is possible to remove the language barrier between employees. These workers can receive training instructions in their native language, which removes the possibility of them not understanding the instructions.

Efficiency, reliability, safety and prevention of employees have improved significantly over the last decade thanks to the technologies such as the virtual reality. It is better for both sides if the employee is ‘injured’ only in virtual reality rather than on a real machine.

 

Thanks to virtual reality, there is also a logical assumption that the employer saves the cost operating a real machine, which does not have to be taken out of production process due to training. Worker does not slow down the production, does not consume any material and also do not create any waste.


Service inspection of machines using augmented reality

The concept of virtual reality is already known to many. You put on your VR glasses and find yourself in another place, where you can train, simulate, study and play. The concept of augmented reality belongs to the newer ones and works in such a way that through your smartphone, tablet or special glasses you are able to see data in our real world, which have an additional benefit for process control, instructions or predictions.

Augmented reality simplifies repairs, shortens time and improves their quality, so it is increasingly used in service repairs. Service employees are able to diagnose the cause of the fault and thus repair damaged devices. Mechanics can see the animated parts that need to be repaired, the tools that need to be used and sequence of actions that need to be performed.  They also receive three-dimensional information or audio instructions for each work step. For example, BMW does this when servicing its vehicles, in which a service employee wears AR glasses and displays information on the progress of service operations, individual components and tools that are needed for given step.

We are able to securely connect augmented reality to your online systems and transmit data to employees using a smartphone or tablet in real-time.


Feature REMOTE ASSIST – Remote assistance

This service allows maintenance staff to handle service directly on the workplace in real-time with remote support. This support guides the maintenance employee not only by voice, but also with graphics that can be seen through smartphone, tablet or special glasses. Maintenance is thus carried out quickly and without any error.

Augmented reality has a huge potential in this field. As proof, we may mention Xerox, which originally used AR to connect professionals with technicians, instead of using service manuals and telephone support. By using AR equipment for solving problems, the time needed to solve them was reduced by two hours, which resulted in reducing the need of technicians and that led to a reduction in company’s costs. Such a successful introduction of AR in this company led to the use of this technology in communication with customers. Xerox has started using AR to connect technical experts directly to customers if any problem with its products had occurred. By not having to send experts to the clients, the company reduced travel costs, customers could solve the problem on the spot, they did not have to wait, or the arrival of technicians help. These steps led to an increase in customer satisfaction to 95% with after-sales service.

 

Today, there are already third-party products on the market that we are able to integrate directly for the certain workplace.


Augmented reality and logistic

Conditions in the field of logistics have changed in recent years, there are still demanding products made to measure on the market. 20 years ago, cars manufacturers provided three modes of a car series, today it is around ten modes per series. For this reason, production, logistics systems and employees can be increasingly customer oriented. Nowadays, there are opportunities to optimize logistics processes that can be used, so the industry focuses on the development of technologies such as AR.

 

Warehousing operations are 20% of total logistics costs. Costs estimated for picking of certain items from regular items is 55%-65% of these costs.

 

‘Pick by paper’, ‘Pick by voice’, ‘Pick by light’ – the processes of picking items from the shelves are still very manual in most warehouses today. These procedures are prone to errors and very slow against modern technologies.

 

The shortcoming of the above-mentioned technologies can be eliminated by using the AR technology, which is called ‘Pick by vision’. This technology uses mobile AR hardware.  These include head-mounted display, camera, micro laptop and battery. AR and its hardware in this case will free hands of pickers, they can work so-called HANDS-FREE.

The application designed for the picking of goods allows you to display a list of picked items in the user’s field of view, automatically scans barcodes, optimizesthe direction of the picker in the interior of the warehouse and thus helps to effectively search for items on the shelves.

 

You can also view the location information of an item contained in a customer order and 3D arrows will lead the path to the item’s location and point to the item that has to be picked.